Google

Google’s CallJoy phone agent for small businesses gets smarter, more conversational

Google’s CallJoy phone agent for small businesses gets smarter, more conversational

Earlier this year, Google’s in-house incubator launched CallJoy, a virtual customer service phone agent for small businesses that could block spammers, answer calls, provide callers with basic business information, and redirect other requests like appointment booking or to-go orders to SMS. Today, CallJoy is rolling out its first major update, which now enables the computer […]

You can now ask Excel questions about your data

You can now ask Excel questions about your data

Microsoft today announced an update to Excel that brings natural language queries to the venerable spreadsheet tool. Available now to Office Insiders, this new feature allows you to talk to Excel like you’re talking to a person, and get quick answers to your queries without having to write a query. “Natural language query is another […]

Daily Crunch: YouTube redesigns its homepage

Daily Crunch: YouTube redesigns its homepage

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here. 1. YouTube’s homepage redesign focuses on usability, giving you control over recommendations The company announced an updated, cleaner design that does away […]

Daily Crunch: Google announces open-source chip project

Daily Crunch: Google announces open-source chip project

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here. 1. Google launches OpenTitan, an open-source secure chip design project The aim of the new coalition is to build trustworthy chip designs […]

Shopping ads come to YouTube’s home feed and search results

Shopping ads come to YouTube’s home feed and search results

There’s a new kind of ad coming to YouTube . Google announced today the launch of Shopping ads on YouTube, which lets brands advertise their products and services right in the YouTube home feed and search results. For example, if a user searches for “Puma shoes review,” a Shopping ad may offer a row of […]

ZenHub adds roadmapping to its GitHub project management tool

ZenHub adds roadmapping to its GitHub project management tool

ZenHub, the popular project management tool that integrates right into GitHub, today announced the launch of Roadmaps. As you can guess from the name, this is a roadmapping feature that allows teams to better plan their projects ahead of time and visualize their status — all from within GitHub. “We’re diving into a brand new […]

The Google News mobile app now supports bilingual users

The Google News mobile app now supports bilingual users

Google News is going bilingual. The company announced this morning a new feature that will allow users to update their Google News settings to support two languages instead of one, in an effort to better serve the more than 60% of people worldwide who speak and read news across two more languages. The change means […]

Waymo’s UX challenge is getting people to enjoy the ride

Waymo’s UX challenge is getting people to enjoy the ride

Driverless mobility requires insights into human factors and behavioral psychology Google has been working on autonomous vehicles — one of the biggest challenges in AI — for more than a decade, but it’s learning that the hardest part might just be getting people to enjoy the ride. “This is an experience that you can’t really […]

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